Get in Touch With Us

Have a question about one of our reviews, spotted something that needs a second look, or want to tell us what would make this site more useful? Here is how to reach the team behind thebasketballnetwork.com and what you can expect once you do.

How to Reach Our Team

Email is the best way to get in touch. We read every message that comes in and try to reply within two working days. Send your note to [email protected], and let us know upfront what your message is about so we can route it to the right person.

We are not able to answer questions on behalf of any individual sportsbook. If your enquiry is about an active account, a pending withdrawal, or a bonus you have already claimed, that needs to go directly to the operator's own support channel — we cover and compare these sites, but we do not process bets, payments, or account issues for them.

What We Can Help With

• Questions about our reviews — If something in our coverage of offshore sportsbooks, odds, or bonus terms is unclear, ask us directly and we will clarify or point you to the relevant section.
• Corrections — Offshore operators change their bonus terms, payout methods, and licensing details fairly often. If you notice something that looks out of date, tell us and we will check it.
• Content suggestions — If there is a topic around offshore betting, crypto payouts, or banking methods you would like us to cover in more depth, we are open to hearing it.
• Partnership and editorial enquiries — If you represent a business and want to discuss working with us, introduce yourself and outline what you have in mind.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, mention this in your message and we will point you toward support resources, including the National Problem Gambling Helpline.

Before You Reach Out: A Few Things Worth Knowing

Because we cover offshore betting sites and offshore sportsbooks specifically, a lot of the questions we get relate to legal status, payout reliability, and how these operators differ from regulated US books. A few points worth keeping in mind before you email us:

• Offshore sportsbooks are licensed outside the US, typically in jurisdictions such as Curaçao, Panama, or Costa Rica. They are not licensed or regulated by any US state, and none of the player protections that come with regulated US betting apply to them.
• Using an offshore sportsbook as a US resident sits in a legal grey area that varies by state. We are not able to give you a definitive answer on whether it is legal where you live — check your own state's laws, and consult a qualified professional if you need certainty, particularly on tax questions.
• We rank and rate sportsbooks based on published information about odds, market coverage, bonus terms, banking options, and reputation for paying out. We do not accept payment in exchange for a higher position, and we cannot guarantee any operator's future behavior.

What Happens After You Send a Message

A real person reads every email — we do not rely on automated replies to close out enquiries. Our usual response window is two working days, though it can run longer during busier periods. If your message needs input from more than one person on the team, we will let you know if it is going to take a bit more time.

A Note on Responsible Gambling

If your message touches on gambling that feels out of control — chasing losses, spending more than you can afford, or betting to cope with stress — please say so. We take this seriously and will point you toward help rather than treat it as a routine enquiry. Free, confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore sportsbooks often have lighter responsible gambling tools and self-exclusion options than regulated US operators, so it is worth building your own limits before you rely on a site's built-in controls.

All content on this site is intended for adults aged 21 and over. If you are under 21, this site and the operators it covers are not for you.

Whatever the reason for getting in touch — a correction, a question, or feedback on how we cover the industry — we appreciate you taking the time, and we look forward to hearing from you.